Terms of Service

Effective August 16, 2026

Welcome to Coastline Academy.

These Terms of Service (the "Terms") contain two separate agreements arranged in three Parts:

• Part I - Website and App Terms is an agreement between you and All The Coasts, LLC (the "Site Operator"). It governs your access to and use of the Coastline Academy website, mobile application, account platform, and related online features (collectively, the "Platform").
• Part II - Instructional Service Terms applies each time you purchase driving instruction, driver education, or another paid instructional service (collectively, "Instructional Services"). For each Order, Part II is a separate agreement between you and the Coastline Academy operating company identified by its full legal name as the "Service Provider" in the final Order Summary shown before you submit the Order and repeated in the corresponding Order Confirmation, which may also serve as your receipt.
• Part III - Terms Applying to Both Agreements applies separately to the Part I agreement with the Site Operator and each Part II agreement with a Service Provider.

"Coastline Academy" is a trade name used by separate affiliated legal entities. Coastline Academy is not itself a legal entity. No Coastline entity becomes a party to another Coastline entity's agreement merely because the entities share ownership, branding, technology, employees, contractors, or administrative services.

Our Privacy Notice explains how the Site Operator and the applicable Service Provider collect, use, disclose, and protect personal information. The Privacy Notice is a disclosure, not a substitute for these Terms, and does not determine which entity sells or provides Instructional Services.

IMPORTANT: PART III INCLUDES A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER. EXCEPT FOR THE LIMITED EXCEPTIONS DESCRIBED IN SECTION 27, YOU AND THE APPLICABLE COASTLINE PARTY AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE READ SECTION 27 CAREFULLY.

Key definitions

"Account" means a Coastline Academy account used to access the Platform or manage Instructional Services.

"Order" means a purchase of Instructional Services.

"Order Confirmation" means the electronic confirmation issued for an Order that identifies the Purchaser, the Student, the purchased Instructional Services, the total price, and the full legal name of the Service Provider. The Order Confirmation may also serve as your receipt.

"Order Summary" means the transaction summary displayed before you submit an Order. The Order Summary identifies the Service Provider and the principal commercial terms of the Order.

"Service State" means the state in which the Instructional Services are offered. For behind-the-wheel instruction, this will ordinarily be the state where the lesson is scheduled to occur. For an online or classroom program approved for a particular jurisdiction, it is the jurisdiction identified for that program in the Order Summary.

"Student" means the person receiving Instructional Services.

"Purchaser" means the person who places and pays for an Order. The Purchaser and Student may be different people.

Part I - Website and App Terms

1. Agreement with the Site Operator

Part I is a legally binding agreement between you and All The Coasts, LLC. By creating an Account, checking a box or selecting a button that states you agree to these Terms, or continuing to use the Platform after receiving a notice that clearly states that continued use will constitute acceptance, you agree to Part I.

Part I governs the Platform only. It does not make the Site Operator a provider of Instructional Services or responsible for a Service Provider's instructors, vehicles, scheduling, lesson credits, cancellation or rescheduling charges, refunds, certificates, licensing obligations, or Coastline Guarantee.

2. Eligibility, minors, and Accounts

You must be at least 13 years old to create or use an Account. If we learn that a child under 13 created an Account without a legally valid process that permits the Account, we may close the Account and delete or restrict the associated information as required by law.

If you are under 18 or under the age of majority where you live, you may use the Platform only with the involvement and agreement of a parent or legal guardian. A parent or guardian who creates an Account for a minor, authorizes a minor to use an Account, or accepts these Terms on a minor's behalf agrees to Part I personally and, to the extent permitted by law, on behalf of the minor.

You agree to provide accurate and current Account information, protect your login credentials, and promptly notify us of suspected unauthorized use. You are responsible for activity through your Account to the extent permitted by law.

If you use the Platform for a business or another organization, you represent that you have authority to bind that organization to Part I.

3. Safe and permitted use of the Platform

Driving is dangerous, and using a mobile device while driving can cause distraction. If you use a drive-logging feature, start it before driving and place the device somewhere it will not distract you. Do not view, hold, or operate the Platform while driving unless the law permits the specific use and it can be done safely.

You may not use the Platform to:

• violate law or another person's rights;
• impersonate another person or misrepresent your authority;
• interfere with, disable, damage, overload, or disrupt the Platform;
• bypass access controls or test the security of the Platform without written authorization;
• introduce malicious code or use automated tools to scrape, copy, or extract Platform content except as expressly permitted;
• reverse engineer or attempt to derive source code except to the limited extent a restriction is prohibited by law; or
• use the Platform in a way that creates a safety risk or interferes with Instructional Services.

4. Platform license, content, and feedback

Subject to Part I, the Site Operator grants you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the Platform for its intended purposes.

The Platform, including its software, design, text, graphics, trademarks, and other content, is owned by the Site Operator or its licensors and is protected by intellectual-property laws. Except for the limited license above, no rights are transferred to you.

If you provide ideas, suggestions, or feedback about the Platform, you grant the Site Operator a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation, provided that this does not authorize the Site Operator to identify you publicly without permission.

5. Third-party services and links

The Platform may use or link to services provided by third parties, including payment, identity, mapping, communications, analytics, and customer-support providers. Third-party services may be governed by their own terms and privacy notices. The Site Operator is not responsible for third-party services it does not control, except to the extent applicable law provides otherwise.

6. Platform availability, changes, suspension, and account closure

We work to keep the Platform available, but we do not promise uninterrupted or error-free access. The Site Operator may add, modify, or discontinue Platform features, or suspend access, for maintenance, security, legal, fraud-prevention, or operational reasons.

The Site Operator may suspend or close an Account for a material breach of Part I, unlawful or unsafe conduct, fraud, security risk, or misuse of the Platform. Where reasonably practicable, we will provide notice and an opportunity to address the issue. You may request Account closure by contacting hello@coastlineacademy.com.

Suspending or closing an Account does not, by itself, cancel an Order, eliminate a Service Provider's refund obligations, or cause unused lesson credits to be forfeited. The applicable Service Provider will continue to administer the Order under Part II, although alternative communications or scheduling arrangements may be required.

Part II - Instructional Service Terms

7. Agreement with the Service Provider

Part II applies each time you place an Order. For each Order, Part II is a separate agreement between you and the Service Provider identified by its full legal name in the final Order Summary displayed before you place the Order and repeated in the corresponding Order Confirmation or receipt.

The Service Provider operates under the Coastline Academy trade name in the Service State. It provides the Instructional Services in the Order and is responsible under Part II for payment, instructors, instructional vehicles, scheduling, lesson credits, cancellation and rescheduling charges, refunds, certificates, the Coastline Guarantee, and applicable driving-school licensing obligations.

The Site Operator and other Coastline affiliates may provide the Service Provider with technology, payment administration, customer support, marketing, safety, or other shared services. They do not become providers of the Instructional Services or assume the Service Provider's contractual obligations merely by providing those services.

Each Order is a separate agreement with the Service Provider identified for that Order. You may therefore have separate Part II agreements with different Service Providers for different Orders.

The Service Provider displayed in the final Order Summary should match the entity identified in the Order Confirmation. If they do not match, contact hello@coastlineacademy.com promptly. A clerical error in a confirmation does not transfer an Order to a different Coastline entity; the Service Provider displayed in the final Order Summary remains the contracting party unless the affected parties validly agree otherwise.

8. Purchasers, Students, and legal eligibility

The Purchaser represents that the Purchaser has authority to buy Instructional Services for the Student and provide the Student's information. If the Student is a minor, the Purchaser represents that the Purchaser is the Student's parent or legal guardian or is otherwise legally authorized to act for the Student.

A parent or guardian who purchases Instructional Services for a minor agrees to Part II personally and, to the extent permitted by law, on behalf of the minor, including the arbitration agreement in Section 27.

The Student must satisfy the age, permit, identification, training, and other eligibility requirements that apply in the Service State. The Student and Purchaser must provide accurate information and any documents reasonably required to provide the Instructional Services or issue completion records.

9. Orders, prices, and payment

The Service Provider's full legal name, the purchased Instructional Services, the Service State, the price will be shown in the Order Summary before purchase and repeated in the Order Confirmation.

Instructional Services are generally prepaid. By submitting an Order, the Purchaser agrees to pay the Service Provider the fees and taxes displayed in the Order Summary. Payments may be collected or processed by a third-party payment processor or another Coastline entity acting on the Service Provider's behalf. Payment-processing or administrative assistance does not make that processor or other entity a party to Part II.

Payment-card information is collected and processed by the applicable payment processor. A payment processor may place a temporary authorization hold and may use a statement descriptor that includes the Coastline Academy trade name.

If an amount is not paid when due, the Service Provider may, to the extent permitted by law, pause Instructional Services, restrict access to course materials, or withhold final certificates or completion documents until payment is received.

A $10 processing fee will be charged for a duplicate certificate, except where a State Addendum or applicable law provides otherwise.

10. Lesson credits and expiration

When you purchase behind-the-wheel lessons, your Account will receive credit for the lesson hours included in the Order. For example, a single lesson may include two hours, and a package of three lessons may include six hours.

Unless the Order Summary, a State Addendum, or applicable law states otherwise, unused lesson credits may be used for 12 months after the purchase date and expire at the end of that period.

After unused lesson credits expire, you may repurchase the expired lessons at 35% of the then-current price, which is a 65% discount. This discount applies only to unused credits that expired. It does not apply to credits consumed by cancellation, rescheduling, no-show, or other charges. Additional lessons may be purchased at the then-current full price.

11. Refunds

Unless a State Addendum or applicable law provides a different or more favorable rule, refunds are available for six months after the purchase date. To request a refund of the remaining eligible balance, email hello@coastlineacademy.com.

The Driver Education Course allocation is refundable until access to the course is provided. Access is provided when the course is activated or otherwise made available to the Student, whether or not the Student begins or completes it. After access is provided, the Driver Education Course allocation is nonrefundable, except where a State Addendum or applicable law requires otherwise.

The amount allocated to behind-the-wheel lesson hours will be prorated evenly across the total lesson hours purchased. The refundable amount equals the value of unused lesson hours, plus any refundable Driver Education Course allocation, less valid cancellation, rescheduling, no-show, or other charges already incurred. The Service Provider will initiate an approved refund to the original payment method within five business days, unless law requires a shorter period. The payment network or financial institution may take additional time to post the refund.

If the Service Provider cancels a lesson, no customer cancellation charge applies. The Service Provider will restore the applicable credit or offer a replacement lesson and will provide a refund where required by the Order, a State Addendum, or applicable law.

12. Referral Program (Give $20, Get $20)

From time to time, the Service Provider may offer a referral program that allows eligible customers to refer friends to Coastline Academy. If you are eligible for the referral program, we may provide you with a unique referral code. If you do not already have one, you may request one from us.

When a new customer uses your referral code for their first qualifying purchase, that customer may receive a one-time $20 discount, subject to any eligibility requirements, expiration dates, exclusions, or other limitations communicated when the referral code is issued or redeemed.

For each new customer who completes a qualifying purchase using your referral code, you will receive one $20 gift card. Gift cards are issued only for qualifying referrals and are not redeemable for cash except where required by law. Each referral code may be used for up to five (5) qualifying referrals. After your referral code reaches that limit, you may request a new referral code from us.

The referral program is intended for personal, non-commercial use. You may not sell, publish, distribute through paid advertising, use automated means to generate referrals, create multiple accounts, refer yourself, or otherwise attempt to manipulate or abuse the program. We may withhold, deny, reverse, or cancel discounts, gift cards, referral credit, or participation if we reasonably believe the program has been used fraudulently, abusively, or in violation of these Terms.

We may modify, suspend, or discontinue the referral program, or any aspect of it, at any time. Any changes will apply prospectively and will not affect gift cards that have already been earned before the effective date of the change, except where cancellation is necessary because of fraud, abuse, or legal requirements.

13. Cancellations and re-bookings

Instructors reserve time and prepare for scheduled lessons. Unless the booking confirmation, a State Addendum, or applicable law provides a different or more favorable rule, the following cancellation and change charges apply:

• Changes or cancellations made at least 72 hours before the scheduled lesson start time: no charge.
• Changes or cancellations made less than 72 hours but at least 24 hours before the scheduled lesson start time: 35% of the Lesson Price.
• Changes or cancellations made less than 24 hours before the scheduled lesson start time, changes or cancellations made after the lesson starts, and no-shows: the full Lesson Price.

"Lesson Price" means the amount allocated to the scheduled lesson based on the value assigned to the behind-the-wheel lesson hours in the Order Summary and the number of hours scheduled.

A charge will not apply when the Service Provider cancels the lesson. Additional exceptions may apply under a State Addendum or applicable law.

14. Scheduling, attendance, safety, and conduct

The Student must arrive on time and bring any permit, identification, corrective lenses, footwear, or other item required by law or communicated before the lesson. The Student may not participate while impaired by alcohol, cannabis, medication, fatigue, illness, or another condition that makes instruction unsafe.

The Service Provider may postpone, stop, or cancel a lesson when reasonably necessary for safety, weather, vehicle condition, legal compliance, missing documents, abusive conduct, or an instructor's reasonable judgment. Whether a customer charge applies depends on the circumstances, the booking disclosure, the State Addendum, and applicable law.

Instructor, vehicle, pickup location, and schedule assignments may change. The Service Provider will use reasonable efforts to provide notice and a suitable alternative.

15. Instructional records, certificates, and regulatory reporting

The Service Provider may maintain attendance, progress, safety, permit, certificate, and other records required to provide Instructional Services or comply with law. You authorize the Service Provider to provide completion information to a school, licensing authority, or other recipient when you direct it or when law requires it.

Certificates and completion documents are subject to the Student's satisfaction of applicable requirements and payment of amounts lawfully due. Completion of Instructional Services does not guarantee that a Student will pass an examination, receive a license, qualify for insurance benefits, or satisfy a third party's requirements.

16. Coastline Guarantee

The Service Provider believes in its instructors and wants the Student to have an excellent learning experience. If the Student is dissatisfied with a lesson, contact us promptly. The Service Provider will offer either a replacement of the most recently completed lesson, with the same or a different instructor at the Student's option, or a refund of that lesson's price.

The Coastline Guarantee applies only to the most recently completed lesson and is in addition to any rights that cannot be limited under applicable law.

17. Suspension, termination, and discontinued services

The Service Provider may suspend or terminate Instructional Services for nonpayment, fraud, material breach of Part II, unlawful or abusive conduct, safety risk, or legal or regulatory necessity. Where reasonably practicable, the Service Provider will provide notice and an opportunity to address the issue.

You may stop using Instructional Services at any time. Any refund or unused-credit rights will be determined under Sections 10 through 13, the applicable State Addendum, and applicable law.

If the Service Provider permanently discontinues purchased Instructional Services for reasons not caused by your breach, it will provide a lawful replacement, transfer, credit, or refund for the unused portion. No Order will be transferred to a different legal entity in a way that reduces your rights without notice and any consent required by law.

18. State-specific terms

Instructional Services may be subject to state-required enrollment terms, refund rules, disclosures, forms, or other requirements. A State Addendum or state enrollment document provided with the Order is part of Part II.

If there is a conflict concerning an Order, the following order of priority applies: (1) mandatory law; (2) the applicable State Addendum or required state enrollment document; (3) the Order Summary for transaction-specific facts; (4) Part II; and (5) Part III.

Part III - Terms Applying to Both Agreements

19. Separate parties and obligations

In Part III, the "Applicable Coastline Party" means:

• the Site Operator for a claim or obligation arising under Part I;
• the Service Provider identified for the relevant Order for a claim or obligation arising under Part II; and
• each of them separately, but only as to its own conduct or obligations, when a dispute involves both Parts.

The obligations of the Site Operator and each Service Provider are several and not joint or joint and several. Common ownership, shared branding, or shared services does not, by itself, cause one Coastline entity to guarantee or assume another Coastline entity's obligations. Each entity remains responsible for its own acts and omissions to the extent required by law.

Solely for Sections 24 through 27, the Site Operator, the applicable Service Provider, their affiliated entities that actually provided technology, payment, administrative, or support services in connection with the matter, and their respective officers, directors, employees, contractors, and agents acting within the scope of their roles are "Protected Coastline Parties." Each Protected Coastline Party is an intended third-party beneficiary of those Sections and may enforce them with respect to claims involving that party. Beneficiary status does not make a Protected Coastline Party a provider of Instructional Services or cause it to assume another entity's affirmative obligations.

20. Privacy

Our Privacy Notice describes how the Site Operator, Service Providers, and other identified recipients process personal information. By accepting these Terms, you acknowledge that the Privacy Notice has been made available to you. Acceptance of these Terms is not blanket consent to every processing activity described in the Privacy Notice. We will request a separate choice or consent where required by law.

21. Changes to these Terms

The Site Operator may update Part I and the portions of Part III that apply to Part I from time to time. A revised version will state its effective date and will apply prospectively. We may provide additional notice or request acceptance where appropriate or required by law.

A Service Provider may revise Part II and the portions of Part III that apply to Part II for future Orders. The version presented to and accepted by you when you place an Order governs that Order. Transaction-specific booking details, such as the lesson date, time, location, duration, instructor, or vehicle, may be updated without replacing the version of the Terms governing the Order.

22. Electronic communications and records

You consent to receive agreements, notices, disclosures, Order Summaries, Order Confirmations, receipts, and other records electronically, subject to your rights under applicable law. You may retain these records by printing or saving them. You are responsible for keeping your email address and contact information current.

Operational communications about lessons, safety, permits, cancellations, and transactions are governed by the Privacy Notice and any communications choices you make. Marketing consent is separate and is not required to purchase Instructional Services.

23. No guaranteed results; force majeure

The Site Operator does not guarantee that the Platform will always be available, error-free, or compatible with every device.

The Service Provider does not guarantee that a Student will pass an examination, receive a license, avoid collisions, qualify for insurance benefits, or achieve a particular outcome. Instructional progress depends on many factors, including attendance, aptitude, practice, and compliance with law and safety instructions.

No Applicable Coastline Party is responsible for delay or nonperformance caused by events beyond its reasonable control, such as severe weather, natural disaster, epidemic, government action, labor disruption, utility or communications failure, or unexpected instructor or vehicle unavailability. This paragraph does not eliminate any refund or rescheduling right provided by an Order, State Addendum, or law.

24. Disclaimer of warranties

Except for the Coastline Guarantee, an express promise in an Order or State Addendum, and warranties that cannot lawfully be disclaimed:

• the Platform is provided "as is" and "as available"; and
• the Instructional Services are provided subject to the professional and regulatory standards that apply to the Service Provider, but without any guarantee of a particular licensing, testing, or educational outcome.

To the fullest extent permitted by law, the Applicable Coastline Party and Protected Coastline Parties disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Some jurisdictions do not allow certain disclaimers, so some of this Section may not apply to you.

25. Limitation of liability

To the fullest extent permitted by law, the Applicable Coastline Party and Protected Coastline Parties will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; loss of data, profits, goodwill, or business opportunity; or the cost of substitute products or services, arising from or relating to the applicable agreement.

Except where prohibited by law, the aggregate liability of the applicable Coastline party shall not exceed the amount paid by you for the applicable Order giving rise to the claim.

The limitations in this Section do not apply to: (1) personal injury or tangible property damage to the extent caused by negligence where liability cannot lawfully be limited; (2) gross negligence, reckless conduct, willful misconduct, or fraud; (3) a party's infringement or misappropriation of another party's intellectual-property rights; or (4) any liability that cannot be limited by law.

26. Indemnification for unlawful or third-party conduct

To the extent permitted by law, you agree to defend, indemnify, and hold the Applicable Coastline Party and Protected Coastline Parties harmless from third-party claims and reasonable costs arising from: (1) your unlawful or fraudulent use of the Platform; (2) content you submit that infringes another person's rights; or (3) your material breach of Sections 3 or 4.

This Section does not require a consumer to indemnify a Coastline party for that party's own negligence, unlawful conduct, breach of contract, or violation of consumer-protection law.

27. Dispute resolution and arbitration

27.1 Please contact us first

Before filing a claim, you and the Applicable Coastline Party agree to try in good faith to resolve the dispute informally for at least 30 days. A notice must identify the claimant, the Account or Order involved, the nature and basis of the dispute, and the specific relief requested.

Send notice to: Legal Department, Coastline Academy, 2261 Market Street, STE 86826, San Francisco, CA 94114, and by email to legal@coastlineacademy.com. If the dispute concerns Part II, identify the Service Provider shown in the Order Confirmation. We may send notice to the email or physical address associated with your Account or Order.

27.2 Agreement to individual arbitration

Except for the matters listed in Section 27.3, you and the Applicable Coastline Party agree that any dispute, claim, or controversy arising out of or relating to Part I, Part II, Part III, the Platform, an Order, or Instructional Services will be resolved by binding individual arbitration rather than in court.

This arbitration agreement is governed by the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules and any applicable consumer fee schedule in effect when the arbitration is filed, as modified by this Section. If AAA is unavailable or declines to administer the matter, the parties will agree on another administrator or a court of competent jurisdiction will appoint one.

A court, not an arbitrator, will decide whether an arbitration agreement was formed and whether the class-action waiver in Section 27.7 is enforceable. The arbitrator will decide other issues concerning the interpretation, scope, or enforceability of this arbitration agreement, except where law requires a court to decide.

27.3 Exceptions

Either party may:

• bring an individual action in small claims court if the action remains in that court and proceeds only on an individual basis;
• seek relief through a federal, state, or local government agency where available;
• seek temporary or preliminary court relief necessary to preserve the status quo or support arbitration;
• bring an individual court claim concerning infringement or misuse of intellectual-property rights; or
• pursue public injunctive relief in court to the extent applicable law prohibits waiver or arbitration of that relief.

27.4 Arbitration procedure and location

After the 30-day informal-resolution period, either party may file a demand with AAA. The demand must be provided to the other party at the notice addresses in Section 27.1.

For a consumer claim of $25,000 or less, you may choose a documents-only, telephone, video, or in-person hearing to the extent the AAA Rules allow. An in-person hearing will occur in the county of your residence, the Service State for a Part II dispute, or another location agreed by the parties. The arbitrator will issue a reasoned written decision.

27.5 Fees

Arbitration fees will be allocated under the AAA Consumer Arbitration Rules and applicable law. The Applicable Coastline Party will pay fees it is required to pay for the arbitration agreement to be enforceable. Each party will bear its own attorneys' fees unless a statute, rule, or award permits fee shifting.

26.6 Remedies

The arbitrator may award the same individual remedies that a court could award, subject to the limitations and defenses that would apply in court. The arbitrator may not award relief for or against a person who is not a party to the arbitration, except as needed to provide complete individual relief to a party.

27.7 No class or representative proceedings

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE APPLICABLE COASTLINE PARTY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN A PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE PROCEEDING.

Unless all affected parties agree, the arbitrator may not consolidate the claims of more than one person or preside over a class, collective, coordinated, or representative proceeding.

27.8 Arbitration opt-out

You may opt out of this arbitration agreement by sending a signed notice within 30 days after you first accept the version of these Terms containing this opt-out right. The notice must include your full name, the email address associated with your Account, and a clear statement that you opt out of arbitration. Send it to the mailing and email addresses in Section 27.1. Opting out will not affect your Account or eligibility to purchase Instructional Services.

27.9 Severability of the arbitration agreement

If a court finds a particular claim or request for relief cannot be arbitrated, that claim or request will be stayed, where permitted, until the arbitrable claims are resolved. If Section 27.7 is finally found unenforceable as to a particular class or representative claim, then the arbitration agreement will not apply to that claim, and the claim must proceed in court. The remainder of this Section will remain in effect to the fullest extent permitted by law.

27.10 Which arbitration version applies

For a Part II dispute, the arbitration agreement in the version of the Terms governing the relevant Order applies. For a Part I dispute, the arbitration agreement in the version of the Terms most recently accepted by you before the dispute arose applies, subject to applicable law. A later change will not apply to a dispute of which the Applicable Coastline Party had actual notice before the change took effect.

28. Governing law and court venue

The Federal Arbitration Act governs Section 27.

For Part I, the law of the state where you reside when the claim arises governs, without regard to conflict-of-law principles, except that mandatory consumer-protection law will apply as required.

For Part II, the law of the Service State governs the Order, without regard to conflict-of-law principles, except that mandatory law will apply as required.

A court action permitted under these Terms may be brought in a court with jurisdiction in the county where you reside or, for a Part II dispute, in the Service State, unless the parties agree otherwise or applicable law requires another forum.

29. Notices

We may provide operational or legal notices electronically through email, the Platform, or another channel associated with your Account or Order. A notice is effective when sent or posted in the manner described, subject to applicable law.

The address in Section 27.1 is an authorized administrative address for notices to the Site Operator and Service Providers. Using that shared notice address does not make the Site Operator a party to Part II or make one Service Provider responsible for another Service Provider's obligations.

30. Assignment

You may not assign an agreement under these Terms without the prior written consent of the Applicable Coastline Party, except where law provides otherwise.

The Site Operator may assign Part I in connection with a merger, reorganization, financing, sale of assets, or transfer of the Platform, provided the assignee assumes the Site Operator's obligations.

A Service Provider may assign an Order only if the assignee assumes the Service Provider's obligations and the assignment does not reduce your rights. We will provide notice and obtain consent where required by law. A change in ownership or the provision of shared services does not, by itself, transfer an Order.

31. Severability and waiver

If a provision of an applicable agreement is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect, except as Section 27.9 provides for arbitration.

A failure to enforce a provision is not a waiver of that provision or a later breach.

32. Entire agreement and order of precedence

Part I and the portions of Part III that apply to Part I are the entire agreement between you and the Site Operator concerning the Platform.

For an Order, the Order Summary, Order Confirmation, Part II, the portions of Part III that apply to Part II, and any applicable State Addendum or required enrollment document are the entire agreement between you and the Service Provider concerning that Order. The priority rule in Section 18 applies if those documents conflict.

The Privacy Notice is not incorporated as an agreement governing price, refunds, cancellation charges, arbitration, or the identity of the Service Provider. Separate consents, releases, or authorizations may apply to specific features such as marketing communications, precise location, or audio and video recording.

33. Contact us

General and service questions: hello@coastlineacademy.com

Privacy questions and rights requests: privacy@coastlineacademy.com

Legal notices: legal@coastlineacademy.com and Legal Department, Coastline Academy, 2261 Market Street, STE 86826, San Francisco, CA 94114

For a question about an Order, include the Order number and the Service Provider identified in the Order Confirmation.